Delivery & Collection
Our Turkeys, Hampers and Christmas trimmings can all be ordered for Delivery or Collection from our farm on 23rd December.
Collection from our Farm
Please collect at your convenience on Wednesday 23rd December 2020 8am-8pm. If you are unable to collect your bird before 8pm on the 23rd please inform us beforehand.
Each Turkey will be presented to you as oven ready, wrapped, with giblets, a pop-up cooking timer & cooking instructions; in an easy to carry John Howe Turkeys box.
When collecting your turkey from Lotland Farm, Tenterden please try and bring your order confirmation number if you placed your order online.
If you would like to collect your turkey before the 23rd December please send an email enquiries@johnhoweturkeys.co.uk, or call our farm 01580 291415 to confirm your preferred collection date.
Deliveries
Your Turkey will be delivered at the standard rate, on Wednesday 23rd December (Christmas Birds) or Tuesday 24th November (Thanksgiving birds).
All our deliveries are sent by courier for next day delivery in Sorbafreeze temperature controlled packaging, combined with food safe gel ice packs to ensure your order remains at the correct temperature during transit.
All delivery costs are charged to us by Fedex to deliver your order in peak season and to ‘guarantee’ it arrives in time for Christmas.
We can deliver to anywhere in mainland UK, excluding the Highlands. (For deliveries elsewhere, please contact us)
Your Turkey will be delivered at the standard rate (£14.99), on Thursday 21st December (or any week day prior to).
If you would like a delivery before the 23rd December, please send an email or call the farm to confirm your preferred delivery date
Weekend Delivery will be charged at a Premium Rate £34.99.
Missed deliveries
If you are not at home when the courier delivers your order, they will leave a card. If for some reason, your delivery is not possible, all items will be returned to a cold depot and delivery will be attempted again the following day.
Tracking your order
If you have provided us with an email, order status tracking will be available via a Fedex tracking number sent to you following confirmation of your order. For any delivery queries or changes to your order please call our farm 01580 291415 or email sales@johnhoweturkeys.co.uk
‘We are sure that you will love your Christmas Turkey, but in the unlikely event you don’t, all of our Turkeys come with a full money back guarantee’.